We offer remote monitoring, and proactive maintenance with our off-site secure backup and server imaging technology. Our goal is to improve your computer experience by reducing downtime and protecting your business from catastrophic events like fire, earthquakes or tornados as well as more occurrences such as failed computers, accidentally deleted data, or disgruntled employees to give you peace of mind.
We remotely monitor your server, chosen workstations, network devices of choice, at a very reasonable fixed fee. A fixed time and materials contract at reduced rates and accelerated response times helps ensure the most economical remediation to your issues, and works in collaboration with our monitoring to ensure your downtime is held to a minimum.
Our remote monitoring of all devices and scheduled patches and maintenance handle all routine network issues and can even predict and fix issues before they become a reality, thus saving you downtime and expensive immediate service fees. We collaborate with you to determine your critical business needs and data, and provide offsite collocated data backup (NCHSafe) with local restore option. This ensures you protection against data failure on all levels – including entire business loss. A recent business study showed that 98% of businesses who lost their data went out of business within 2 years
In addition to continuous monitoring (all holidays, all nights, all days) and proactive patching/upgrades, we provide monthly visits and disaster recovery analysis and planning, with semi-annual restore tests.